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Our customers report a 97% satisfaction rating for claims handling. Visit our Claim Center to report a claim, check claim status, or find restoration resources.
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With an 'Excellent' rating on the Net Promoter Score index, learn how PHLY maintains its unmatched customer service for agents, brokers, and policyholders.
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November 13, 2024
PHLY President & CEO Recognized as "Executive of the Year"
November 08, 2024
AM Best Reaffirms PHLY's A++ Superior Rating for the 13th Year in a Row
November 01, 2024
PHLY Ranks #2 in the Large Employer Category for Best Places to Work in Insurance
June 27, 2024
PHLY Recognized on The Civic 50 Greater Philadelphia List for 2024: Celebrating Our Commitment to Community Impact
May 12, 2024
PHLY Ranked #2 Among Top Workplaces in Philadelphia
April 15, 2024
Maryland Bulletin - Cancellation of Policies due to Nonpayment of Premium
Paying your bill? Have a claim? Check policies?
That's our self-service portal where you can do all this and more.
Our customer service team is ready to help you with whatever you need.
Pay a bill, look up a claim status, or review your policy information.
Only credit/debit cards may be used with this option. Only one invoice number can be paid at a time. Past due and current invoices must be paid separately.