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Our customers report a 97% satisfaction rating for claims handling. Visit our Claim Center to report a claim, check claim status, or find restoration resources.
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With an 'Excellent' rating on the Net Promoter Score index, learn how PHLY maintains its unmatched customer service for agents, brokers, and policyholders.
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PHLY is a member of the Tokio Marine Group, one of the world's leading insurance companies that aims to deliver sustainable growth by providing safety and security to customers worldwide.
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July 09, 2025
PHLY Named to Ward's Top 50 List for 25th Consecutive Year
July 01, 2025
PHLY Resumes Normal Business Operations Following Network Outage
May 18, 2025
PHLY Ranked #2 Among Top Workplaces in Philadelphia
April 15, 2025
PHLY Names New Senior Vice President of Compliance
March 06, 2025
PHLY ranks 6th overall in the J.D. Power 2024 U.S. Small Commercial Insurance Study
January 22, 2025
PHLY Names New Senior Vice President
November 13, 2024
PHLY President & CEO Recognized as "Executive of the Year"
November 08, 2024
AM Best Reaffirms PHLY's A++ Superior Rating for the 13th Year in a Row
November 01, 2024
PHLY Ranks #2 in the Large Employer Category for Best Places to Work in Insurance
June 27, 2024
PHLY Recognized on The Civic 50 Greater Philadelphia List for 2024: Celebrating Our Commitment to Community Impact
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