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About PHLY

PHLY delivers comprehensive insurance coverage and risk management expertise in over 120 specialized business markets across the country. For over 60 years, we've focused on delivering unsurpassed customer service to our policyholders, agents, and broker partners.

Headquartered just outside of Philadelphia and with more than 2,000 employees strategically located across the U.S., we consistently provide value-added coverages and services to customers. Our commitment to unsurpassed customer service, industry-leading financial strength, and talented employees help set us apart from other companies.

PHLY is also a proud a member of the Tokio Marine Group, one of the largest global insurance groups in the world and a top 20 P/C carrier in the U.S.*

*Based on a June 2023 AM Best Report on net written premium

  • A++

    AM Best Rating

  • A+

    Standard and Poor's Rating

  • 120

    Niche Market Specialties

  • 2,000

    Employees across the country

  • 96%

    Claims Overall Satisfaction Rating

  • 93%

    Combined Ratio

  • 66%

    Customer Service Rating (Excellent)

  • People in an office talking.

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    Careers

    Find growth opportunities and competitive benefits that provide a career stability and satisfaction, in a fun company culture.

    Careers
  • Financials increase with a person.

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    Our Company

    Learn about our award-winning, 65-year history, industry-leading financials, and meet our executive team.

    Our Company
  • Screens of News articles.

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    Media Room

    See how we support customers and society with innovative risk management and insurance industry information.

    Media Room
TeamPHLY

TeamPHLY

PHLY has a strong corporate culture around volunteering and giving back to local communities.

Honors, Awards & Ratings

PHLY has received several business honors that highlight our financial strength, customer service, and positive work environment.

  • AM Best A++ Superior

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    AM Best

    PHLY's commercial lines insurance subsidiaries have been rated "A++" (Superior) by the AM Best Company since 2011.

    AM Best
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    Ward's 50

    Since 2001, PHLY has been nationally recognized as a member of Ward's Top 50.

    Ward's 50
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    Business

    In 2012, PHLY announced its A+ rating accreditation by the BBB, based on the low number of complaints filed against the Company for a business of its size, the Company's response to complaints, and the Company's resolution of complaints

    Business
  • Top Workplaces 2025 Award Logo

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    Top Workplaces

    PHLY was named one of Top Workplaces in Philadelphia by The Philadelphia Inquirer for the 16th consecutive year in 2025.

    Top Workplaces
  • Civic 50 Greater Philadelphia Award.

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    Civic 50 Greater Philadelphia

    The Civic 50 Greater Philadelphia, hosted by the Chamber of Commerce for Greater Philadelphia (the Chamber), measures and recognizes the 50 most community-minded employers across the Greater Philadelphia region.

    Civic 50 Greater Philadelphia
  • Forbes 2025 Award Image

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    Forbes

    PHLY was recognized by Forbes Magazine as one of America's Best Midsize Employers for the third time. PHLY ranked #226 out of the top 498 companies survey respondents said they would recommend to family and friends.

    Forbes
  • 2024 Best Places to Work in Insurance logo

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    Best Places to Work in Insurance

    Over the last 10 years, PHLY has received numerous top workplace awards and been named one of the "Best Places to Work in Insurance" since 2010.

    Best Places to Work in Insurance

Our Mission

PHLY is a team of motivated, high achievers committed to delivering innovative products and unsurpassed service to niche insurance markets. By maintaining a disciplined approach to business, we provide greater security for our policyholders and superior value for our shareholders. We believe that integrity and mutual respect are the foundation of long-term and fulfilling relationships with our employees, customers, and business partners.

Core Values

Strive to exceed all expectations

Good just isn't good enough.

Be passionate

We believe that our passion drives our success and makes work more enjoyable.

Embrace new and better ideas

We believe innovation comes from everyone.

Commit to growth and learning

We believe there is more potential inside every person than he or she realizes.

Be accountable

We believe being individually accountable for results helps us achieve critical objectives

Act with integrity

We do the right thing regardless of the outcome.

Develop positive relationships

We believe our people are our greatest assets.

Practice "work/life" balance

We believe to be at our best, there must be balance in our lives.

Tokio Marine Group Logo

Tokio Marine Group

PHLY is a member of the Tokio Marine Group, one of the world's leading insurance companies that aims to deliver sustainable growth by providing safety and security to customers worldwide.