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Superior Service, Exceeding Expectations

In the dynamic landscape of risk management, PHLY stands out with its dedicated Risk Management Services (RMS) Department. PHLYRMS is comprised of seasoned professionals with diverse expertise in risk analysis, loss prevention, and safety consultation who are dedicated to partnering and collaborating with PHLY insureds and agents alike. We put our clients and agents at the center of everything we do and are driven to achieve results that matter, such as:

  • Peace of mind from policies/procedures that are well developed and executed

  • Action plans to reduce accidents and claims, along with a partner to help you implement them

  • Complete safety and risk management projects using PHLY's on-demand tools and services

  • Satisfied clients and other stakeholders, thanks to practical consultation and solutions provided by PHLY's RMS group

Benefits of PHLYRMS

By leveraging a national network of skilled consultants, online support tools, and risk technology and innovations, PHLYRMS is a valuable part of every PHLY partnership, providing services beyond the insurance policy. Click the cards below and see how PHLYRMS can benefit your organization!

The RMS Team

Sometimes, meeting in person is the best way to get things done. Our national team of consultants can assist with:

  • Exposure deep dives: We can analyze and address what's driving up your losses or risks. Examples: Analysis of slips/trips/falls, sexual abuse controls, property preservation, fleet safety

  • Program assessment: Let us review and help improve your existing risk management programs. Examples: self-inspection, new-hire orientation, driver qualification, violent assault response, business continuity

  • Training: We are at your service for train-the-trainer sessions or other training needs. Examples: Defensive driver, accident investigation, employment practices liability, hazard identification

  • Content development: We can help you write newsletters, training curriculums, or policies/procedures. Examples: Property management, security and crime prevention, distracted driving, third party liability

  • Site reviews: Allow us to identify, evaluate, and consult on your physical and program risks and controls. Examples: Fire safety, water intrusion, client and guest injury prevention, waivers, and risk transfer

Meet the PHLYRMS team and find your local consultant or contact the PHLYRMS hotline.

Risk Technology

PHLYRMS is dedicated to incorporating innovations and technology to help organizations manage and understand their risk and exposures. These innovations come at no or reduced costs to PHLY insureds, including:

  • PHLYTRAC: A vehicle telematics solution provided to PHLY auto insureds at no additional cost

  • PHLYSENSE: PHLY property insureds can access no-additional-cost leak and temperature monitoring program that can keep a property loss from becoming a multi-million dollar claim

  • SmarterNOW: A robust learning management system that provides a large library of online trainings that can be administered, tracked, and updated

Review our Superior Services document to see and learn more about the various resource partners and how they can provide tools and resources to help mitigate losses and enforce your risk management efforts.

Online Tools

We can also provide assistance through web-based services, such as:

  • e-Training: Interactive training available at no additional cost and with unlimited usage

  • E-flyers: Topical, risk awareness documents with practical, recommended controls

  • PHLYRMS Blogs: Timely articles diving into specific risks, resources, and products

  • Downloads: Sample policies, programs, checklists, and educational aids

  • Interaction: Request boiler inspections, take a perils assessment, respond to recommendations, or contact us