Reducing Water Damage Risk- Philadelphia Insurance Companies

Reduce Water Damage Risk with Sensor Technology

Property owners face a deluge of worry when trying to protect their investment. From fires to lightning strikes to vandalism, owners and risk managers have to consider various methods to help mitigate these hazards. Water damage is one such hazard that tends to keep many risk managers up at night. The resulting damage from sudden water intrusion can range from soggy ceiling tiles that can be replaced for a few hundred dollars to the destruction of sheetrock walls, electrical equipment, and office furniture that can cost tens of thousands of dollars to restore. The Polar Vortex of 2014 cost almost $2 billion in losses stemming from water damage due to burst pipes, not to mention the additional $3 billion in losses to the economy due to closed businesses.

PHLY has resources that can help manage this risk. An example is the HEAT program; a simple strategy organizations can follow to prepare for the possibility of a pipe freeze. But pipe bursts are not only caused by freezing temperatures, pipes can burst due to age. Water from severe storms such as hurricanes can also damage a building.

Imagine if you could constantly monitor property conditions, such as temperature or the presence of moisture, and be alerted of a problem in real-time, providing the opportunity to take action. The PHLYSense System is a monitoring tool that uses a sensor to provide immediate alerts.

PHLYSense Sensor System

For policyholders with property coverage, PHLY offers a no-cost, early warning sensor system that detects water and monitors room temperature. Your complimentary system features:
  • Sensors, monitoring, and support all at no cost to policyholders
  • Sensors monitor room temperature and detect water through a cellular network, no Wi-Fi needed
  • Account management and access to sensor readings via mobile app and an online portal
  • Alerts sent through SMS text, email, or phone call
  • Ability to add multiple contacts to receive alerts
  • 24/7 monitoring by a staffed support center

Two Ways to Register for PHLYSense

Click the button below to fill out the registration form:


Follow these three steps:
  1. Contact PHLY Risk Management at 1-833-PHLYRMS (833-745-9767) or You will need the following information when contacting us to register for PHLYSense:
    • PHLY Account/Policy Number
    • Building address for the equipment
    • Shipping address
    • Administrator contact name, email, and phone number
  2. Receive your sensors by mail: you'll receive emails with delivery status.
  3. Activate: using the app or the instructions provided, activate your account and sensors in about 15 minutes.
PHLYSense complements policyholders' risk management efforts, combining with other preventive resources to form a holistic approach to property protection. Contact us to learn more or get PHLYSense today!

IMPORTANT NOTICE - The information and suggestions presented by Philadelphia Indemnity Insurance Company are for your consideration in your loss prevention efforts. They are not intended to be complete or definitive in identifying all hazards associated with your business, preventing workplace accidents, or complying with any safety related, or other, laws or regulations. You are encouraged to alter them to fit the specific hazards of your business and to have your legal counsel review all of your plans and company policies.

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