PHLYSENSE Sensor System
What is PHLYSENSE?
PHLYSENSE is a property monitoring solution that installs in minutes. Organizations get real-time alerts if water is detected or temperatures reach a hazardous level. The program includes sensors and 24/7 monitoring and support, all at no-cost to policyholders with property coverage. Alerts can be sent through SMS text, email, and phone call, and the system can be managed through an innovative mobile app.
By simply setting the sensor devices in strategic areas of your building, you add another layer of property risk mitigation that can help you avoid costly damages and repairs.
Get real-time insights into your equipment
If a problem is detected, alerts are immediately sent to your phone and email. In urgent situations, you'll also receive a phone call from the Monitoring and Support Center (MSC).
Easy-to-use app and web tools
A complimentary mobile app is available for PHLY policyholders to download. Check the status of your property - anytime, anywhere.
24/7 professional support
You will have access to the Monitoring and Support Center (MSC). The MSC is located in the U.S. and staffed with technical specialists.
Easy installation
The sensors only take a few minutes to install. If you need assistance, we offer convenient DIY instructions with virtual support.
PHLYSENSE In Action
The video and following stories from PHLYSense members detail how the program saved their organizations thousands of dollars in potential losses.
An urgent water alert was sent to a PHLYSense member. The alert was coming from a basement sewer drain located within an apartment building. The sewer drain had backed up causing a small amount of water to accumulate. Although a small amount of water had leaked, if it had continued to leak unchecked, it could have flowed to a nearby elevator pit causing electrical damage.
Losses Avoided: Over $48,000
The HVAC unit overflowed, triggering a water alert. The insured cleaned up the water and drained the condensate tray, preventing water damage and mold, as well as potential business interruption.
Losses Avoided: Over $56,000
A church received an urgent water alert for a men's bathroom. The PHLYSense member learned that a child had left the water running in the sink. The customer was able to respond and clean up the area. If the alert had not been sent, mold damage could have resulted and interrupted church services.
Losses Avoided: Over $35,000
A sprinkler pipe broke in the sprinkler room of a building. An urgent water leak alert was sent, and the maintenance staff was able to respond and repair the pipe.
Losses Avoided: Over $75,000
Alert Types
Water Leak Alerts
Place devices in areas where water leaks can occur, such as near boilers, toilets, and sprinkler risers or on a flat surface where water is likely to flow, such as a low spot.
Alerts are triggered when the sensor detects the presence of water.
Low Temperature Alerts
Place the device in areas where low temperatures could cause pipes to burst due to freezing.
These alerts are triggered when temperatures fall below approximately 45 degrees F and external weather conditions are below freezing.
High Temperature Alerts
Place the device in areas where high temperatures could be detrimental, such as equipment and server rooms.
These alerts are triggered when temperatures rise above approximately 120 degrees F.
View the information below to learn more about how to enroll in PHLYSENSE and read blogs about other risks to your property.
This image couldn’t be loaded
Learn the steps to enroll in PHLYSENSE
Watch a quick video to see how easy it is to get started with PHLYSENSE. A MyPHLY account is required to view.
Learn the steps to enroll in PHLYSENSE
This image couldn’t be loaded
PHLYSENSE: Reduce Water Damage Risk with Sensor Technology
PHLYSENSE is PHLY's no-cost, early warning sensor system that detects water and monitors room temperature.
PHLYSENSE: Reduce Water Damage Risk with Sensor Technology
This image couldn’t be loaded
PHLYSENSE and Pipe Freeze Prevention
Pipe freezes can impact operations and cause tens of thousands of dollars in damages. Preparing your facilities for winter storms and cold weather is essential to avoid these problems.
PHLYSENSE and Pipe Freeze Prevention