Coronavirus Information for Individuals and Organizations

The situation surrounding the novel coronavirus, the virus that causes COVID-19, continues to develop. The World Health Organization (WHO) and the Center for Disease Control and Prevention (CDC) regularly update their statistics as more is learned about the disease.

PHLY agents and customers have access to a free, online Coronavirus Prevention training course. The training covers general preventative measures for virus transmission as well as strategies specific to COVID-19 and workplace prevention. For customers with the SMARTERNOW! Learning Management System, the training is also available in your learning library.

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Below are additional steps individuals and organizations can take to protect themselves.

What Individuals Can Do

The CDC recommendations for how to protect yourself and others include:

  • Know how it spreads: The best way to prevent illness is to avoid being exposed to the virus. The virus is thought to spread from person-to-person on respiratory droplets proceeded when an infected person coughs, sneezes, or talks. Recent studies have suggested it may spread by people who are not showing symptoms.

  • Wash hands often: Wash hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing. If soap and water are not readily available, use an alcohol-based hand sanitizer with 60%-95% alcohol. Avoid touching your eyes, nose, and mouth with unwashed hands.

  • Avoid close contact (Social Distancing): Avoid close contact with people who are sick, even inside your home. Stay at least six feet (about two arms' length) from other people. Do not gather in groups, stay out of crowded places, and avoid mass gatherings. This is especially important for people who are at higher risk of getting very sick from COVID-19.

  • Use cloth face coverings: Remember that COVID-19 can be spread even if the infected person doesn't feel sick. A cloth face covering is meant to protect other people in case you are infected, but it is not a substitute for social distancing. You can find out more about cloth face coverings, including how to make them, here.

  • Cover coughs and sneezes: If you don't have a cloth face covering, remember to always cover your mouth and nose with a tissue or use the inside of your elbow when you cough or sneeze. Throw used tissues in the trash and immediately wash your hands with soap and water for 20 seconds, or use hand sanitizer that contains at least 60% alcohol.

  • Clean and disinfect: Frequently touched surfaces, including tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks should be washed with detergent or soap and water and then disinfected.

What Organizations Can Do

The CDC's recommendations for organizations and employers have evolved over the course of the pandemic. They started by providing interim guidance for essential businesses who remained open during state shelter-in-place/safer-at-home restrictions. The CDC now provides information for those organizations that are beginning to reopen after some states have eased restrictions.

The current CDC recommended strategies are detailed and should be read in their entirety, but below are a few highlights from the recommendations which include:

  • Conducting daily health checks
  • Conducting a hazard assessment of the workplace
  • Encouraging employees to wear cloth face coverings in the workplace, if appropriate
  • Implementing policies and practices for social distancing in the workplace
  • Improving the building ventilation system
  • Identifying a workplace coordinator who will be responsible for COVID-19 issues and their impact at the workplace

To help organizations communicate information to employees and the public, the CDC has created a Communication Resources page. It includes a Print Resources section with downloadable flyers, signs, and posters in a number of languages. It also provides a Social Media Toolkit to help with online dissemination of information.

Staying Informed

Keeping up with the avalanche of information and finding resources for guidance can seem overwhelming. Simply determining where to look can seem challenging. Below, PHLY will provide some suggestions on searching for information and collect some of the various resources organized by:

  • PHLY Resources
  • Industry-Specific Resources (grouped by type of organization and type of operation or exposure)
  • State-Specific Guidelines
  • Guidance from Federal and other National Organizations

While this list is not exhaustive, we hope it will help as a starting point. It's also important to remember that information is changing, almost daily, so checking with the original website on a regular basis is important to staying updated.

PHLY Resources

PHLY has created a Coronavirus Information page with a list of coronavirus-related resources we've published. In addition, PHLY provides a number of resources at no cost or at a discount to insureds. These resources can help provide virtual training to employees, build policies and procedures, and also help you obtain information on best practices. Go here to view a list of risk management services and resources.

Industry-Specific Information

Many industry associations are providing sites with detailed information regarding their respective business or industry. In addition, organizations such as the CDC and state health departments are providing guidance and information that are specific to an industry. Below are some of those resources by industry or type of organization.

Nonprofits, Social Services, Mental Health

Schools and Child Care
Colleges and Universities
Health, Fitness, and Sports
HOA/COA, Apartment Management, Retirement, and Independent Living Communities
Religious Organizations

Operations and Exposure-Specific Information

Abuse Prevention
Buildings, Facilities, and Property

Suicide Prevention

Workplace Safety

Virtual Meetings, Virtual Events, Virtual Work

State-Specific Guidelines

The Council of State Governments (CSG) has created a webpage with an interactive map that allows you to choose a state. It will then take you to that state's COVID-19 resource page. It also provides maps detailing school closures by state, crowd size limits, government travel, and state income tax filing deadlines.

Guidance from Federal and other National Organizations

Continue to monitor federal guidance issued from government agencies and information from other national organizations. These include:

IMPORTANT NOTICE - The information and suggestions presented by Philadelphia Indemnity Insurance Company in this E-Brochure is for your consideration in your loss prevention efforts. They are not intended to be complete or definitive in identifying all hazards associated with your business, preventing workplace accidents, or complying with any safety related, or other, laws or regulations. You are encouraged to alter them to fit the specific hazards of your business and to have your legal counsel review all of your plans and company policies.

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