Coronavirus Information


Our responsibility is to be there when you need us the most. Two-thousand members of TEAMPHLY and our nearly 60 years in business support this commitment.

Along with our commitment to our customers and community, we have a solemn responsibility to the health and safety of our employees. Most are working from home and remain available to serve our agents and policyholders. We are committed to delivering high quality service. Please note that like other companies and industries, there may be temporary disruptions during this time. We appreciate your patience and understanding.

In response to the disruption caused by the COVID-19 pandemic, PHLY will offer reasonable accommodations to prevent any policyholder facing a financial hardship from losing their insurance coverage.

Such reasonable accommodations may include, but not be limited to:

  • Extension of premium grace periods:
  • Waiver of late fees;
  • A voluntary hold on cancellations for non-payment of premiums;
  • Not reporting late payments to credit rating agencies during our extended grace periods; and
  • Other policyholder benefits mandated by state insurance departments as a result of the COVID-19 pandemic.
Please make sure to visit our website for future updates.

Resources for our Customers and Community

We also have the following resources available to support our clients and community.

Information and resources for businesses to use during the COVID-19 outbreak:

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