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PHLY Difference

The PHLY Difference

Exceptional Customer Service

  • Net Promoter Score among the industry's best

  • Voice of the Customer empowers customer feedback

  • Self Service at MyPHLY.com

  • Direct Bill with payment plans

  • Dedicated billing representative

Complimentary & Tailored Risk Management

  • PHLYTrac GPS Program

  • SmarterNow Online Learning Management System

  • Abuse Prevention Systems Program

  • PHLYSense Temperature/Water Monitoring Program

Best in class Claims Experience

  • 96%+ Customer Satisfaction Rating

  • Industry and Type-of-Loss Claims Specialists

  • In-house Recovery and Subrogation

  • Claim-specific reserving practices

TEAMPHLY - working for you!

  • Marketing/Underwriting/Account Management team advocating on your behalf

  • Account Stewardship

  • Giving back to local communities

Industry Leading coverages

  • Full Suite of coverages - package, automobile, umbrella, D&O, Cyber, A&H, Environmental, Surety

  • Industry specific coverage enhancements

  • Admitted & Non-admitted

Hear what our agents are saying about their experience with The PHLY Difference

  • The PHLY Difference Advertisements

    Read what our agents are saying about their experience with The PHLY Difference

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  • Give us a call today at 1-800-873-4552

    We look forward to talking to you!