Skip to Main Content.

Contact Us

ABOUT PHLY header image

To Contact our Home Office:

Philadelphia Insurance Companies

231 Saint Asaph's Road
Suite 100
Bala Cynwyd, PA 19004

Monday through Friday 8:30am - 5pm EST

Monday through Friday 8:30am - 8pm EST
After Hours - Catastrophic Service

Customer Service 1-877-438-7459
Monday through Friday 8:30am - 8pm EST

Grundy Customer Service 1-888-6GRUNDY (647-8639)
Monday through Friday 8:30am - 4:45pm EST

Risk Management Services 1-800-873-4552x4
Monday through Friday 8:30am - 5pm EST
Email us:

Contact Us Online

Question Or Comment?

View our Frequently Asked Questions or complete our contact form and we'll respond shortly.


We strive to continually improve our service to agents, brokers and policyholders. Please give us your feedback by taking our Customer Service Survey.

Submit a Service Request

To submit a Service Request or for any General Suggestions please click here.

Provide Feedback to our CEO

Submit your feedback to our CEO, Bob O'Leary

For Media Inquiries:

We are available to answer media inquiries. To do so, please contact our Corporate Communications Team.

To Send Payments:

Philadelphia Insurance Companies
P.O. Box 70251
Philadelphia, PA 19176-0251

To Send Payments Overnight:

Philadelphia Insurance Companies
Attn: Cash Department
One Bala Plaza, Suite 100
Bala Cynwyd, PA 19004-0950

Facebook Thumbnail image