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Contact Us

ABOUT PHLY header image

To Contact our Home Office:

Philadelphia Insurance Companies

231 Saint Asaph's Road
Suite 100
Bala Cynwyd, PA 19004

Marketing1-800-873-4552
Monday through Friday 8:30am - 5pm EST

Claims1-800-765-9749
Monday through Friday 8:30am - 8pm EST

Customer Service 1-877-438-7459
Monday through Friday 8:30am - 8pm EST

Grundy Customer Service 1-888-6GRUNDY (647-8639)
Monday through Friday 8:30am - 4:45pm EST

Contact Us Online

Question Or Comment?

View our Frequently Asked Questions or complete our contact form and we'll respond shortly.

E-mail: custserv@phly.com

We strive to continually improve our service to agents, brokers and policyholders. Please give us your feedback by taking our Customer Service Survey.

Submit a Service Request

To submit a Service Request or for any General Suggestions please click here.

Provide Feedback to our CEO

Submit your feedback to our CEO, Bob O'Leary

For Media Inquiries:

We are available to answer media inquiries. To do so, please contact our Corporate Communications Team.

To Send Payments:

Philadelphia Insurance Companies
P.O. Box 70251
Philadelphia, PA 19176-0251

To Send Payments Overnight:

Philadelphia Insurance Companies
Attn: Cash Department
One Bala Plaza, Suite 100
Bala Cynwyd, PA 19004-0950