Philadelphia Insurance Companies (PIC) is pleased to provide you with the PIC AGOSNETŪ program.  The PIC AGOSNET platform is a flexible, comprehensive loss prevention program specifically designed for PIC insureds and is available to you at no additional cost.
Missing the Last Piece to Your Risk Management Solution?
Missing the Last Piece to Your Risk Management Solution?
Our custom Training Services will give you many benefits.
Our custom Training Services will give you many benefits.
The possibilities are endless with AccessPhly Loss Control.
The possibilities are endless with AccessPhly Loss Control.

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Loss Control Newsletter November, 2006

Employment Practices Liability
Risk Management Services

Philadelphia Insurance Companies (PIC) is pleased to provide you with the PIC AGOSNET® program.  The PIC AGOSNET platform is a flexible, comprehensive loss prevention program specifically designed for PIC insureds and is available to you at no additional cost. The program combines state of the art web-based delivery of training materials, an online library of resources, sample employment policies and forms, and much more.
The AGOSNET Program

The PIC AGOSNET program has been specifically designed for PIC by THE AGOS GROUP, LLC (AGOS), a leader in the prevention of workplace loss and litigation.  It is a dynamic platform that allows you to select the features your employees may access and is available 24 hours a day, seven days a week, via a secure, user-friendly site that requires no downloading of software.

Access to all services are available through www.losscontrol.com.

http://www.agosnet.com/philadelphia/
Link goes to PIC AGOSNET login and account registration page.

Benefits of the PIC AGOSNET PROGRAM:

View a Detailed Marketing Presentation
AGOSNET Products and Services

TRAINING:
 
  • Weekly Manager’s Training Bulletins — ongoing training provided weekly for managers and supervisors
  • SmartTrain.com®web-based training courses enable you to keep your managers and supervisors trained on the most up-to-date and relevant information.  Courses provided are:

    • Abuse Prevention — This program covers five key areas: (1) What is child sexual abuse, (2) the damage caused by child sexual abuse, (3) the warning signs of child sexual abuse and of abusers, (4) how to appropriately respond to suspected child sexual abuse, and (5) what caring adults can do to prevent child sexual abuse in their workplaces, homes, and communities.
    • Sexual Harassment — This module explores a common and devastating problem for organizations—sexual harassment. Topics include the personal and economic impacts of sexual harassment; the legal duties of managers and supervisors; what sexual harassment is and isn’t; how to spot and prevent potential sexual harassment, how to defend your organization with effective reporting systems, the importance of investigations, and more.
    • Discrimination — This module discusses the prohibitions against discrimination on the basis of race, color, national origin, religion, disability, sex, and age. It explains what discrimination is; how even well-meaning conduct can be interpreted as discriminatory; the personal and economic impacts of discrimination; the legal duties of managers and supervisors; how to spot and prevent potential discrimination; how to defend your organization with effective reporting systems; the importance of investigations, and more.
    • Smart Hiring — More now than any other time prior to this century, organizations looking to hire are presented with a wide range of candidates.  There are numerous economic, social, and cultural changes that are having, and will continue to have, a profound impact on the hiring process.  This module is designed to reinforce the importance of fair, lawful, and consistent hiring practices.  Such practices will help organizations mitigate the unnecessary exposures to liability created by incorrect, improper, and inconsistent hiring procedures . . . and, in the end, to promote successful new hires.
HR & Risk Management Tools & Resources: 
  •  An online library of articles — management briefs on a wide range of workplace related topics for risk managers, human resources professionals, and other upper-level management
  • Best Practices Knowledge Base — a searchable archive of real-life workplace scenarios that provides insight into the proper management of workplace-related risks and exposures
  • Self-Assessments — assist in evaluating your company’s risk exposure levels and provide training to shore up your defenses
  • Model Employment Handbook
  • Model Workplace Policies and Forms
  • Links to hundreds of helpful workplace-related websites
  • Communication Center — easy electronic access to other AGOSNET™ users within your organization

looking for options?

Additional AGOS resources, which are shown below, can be added to your PIC AGOSNET with preferred PIC pricing.

TRAC™ web-based training for all employees

TRAC — Employee-training module focusing on Teamwork, Respect, Awareness, and Communication. This module covers the basics of sensitivity and tolerance of diversity, conflict management and the prevention of workplace wrongdoing. TRAC™ makes it easy for an employer to provide a consistent message to all employees regarding its position against workplace wrongdoing, including the prevention of sexual harassment and discrimination. TRAC™ can be easily implemented into an organization’s first-day orientation program and is currently available for both English- and Spanish-speaking employees.

SmartTrain.com™ web-based training for Managers and Supervisors

Americans with Disabilities Act (ADA) — Employers everywhere agree they want to know more about the ADA. This module explains who is protected by this Act; when is a disability not a disability; how a nondisabled employee can sue and win; the pitfalls of the hiring process; reasonable accommodations vs. undue hardships; how even well-meaning conduct can be interpreted as discriminatory; the personal and economic impacts of disability discrimination; the legal duties of managers and supervisors; how to spot and prevent potential disability harassment and discrimination; how to defend your organization with effective reporting systems; the importance of investigations, and more.

Family and Medical Leave Act (FMLA) — The fastest growing area of employer liability—FMLA—is the least understood. This module explains the pro-employee regulations; what is "family" leave; what is a "serious health condition"; notice requirements; how to manage administrative nightmares; managers’ duties, and more.

Workers' Compensation Fraud & Retaliation — Although only a small percentage of workers’ compensation claims contain an element of fraud, most employers and employees believe almost every claim is suspect. This module explores how managing workers’ compensation claims from that belief can increase your liability exposure to retaliation claims. Also discussed are prevention of fraudulent claims; understanding co-worker dynamics; the relationship of the ADA and the FMLA to workers’ compensation laws; employer duties, and more.

Wrongful Termination — an interactive training module that takes managers and supervisors through several scenarios on topics related to employee terminations. The module covers a wide range of issues including employment-at-will, implied contracts, and wrongful termination for discriminatory or retaliatory reasons. Each scenario is accompanied by a brief tutorial on the basic employment law principles involved, and trainees answer questions about how the situations should best be managed.

Workplace Violence — A growing concern for employers is workplace violence. Learn what forms violence can take; how to spot the potential for violence; prevention techniques; suggested procedures and practices in the event of violence; and more.

Unsafe Acts — Employees often cite Safety as their primary job concern. This module discusses methods of preventing and managing unsafe acts such as safety violations, as well as substance use and abuse; how to spot potential safety violations and how to manage those that happen; and types of employer liability, if risks are not properly managed.

Workplace Theft — Internal theft accounts for billions of dollars of lost revenue for U.S. employers each year. Reasons for internal theft, preventative steps, appropriate surveillance techniques, and manager duties are explained in this module.

  • Ethics — Being ethical is a commitment made by individuals and the organization, and that message should be conveyed to and shared among all employees.  Ethics is not about being perfect.  Ethics is about how people choose to act.  It is about making choices that are considerate of others and appropriate for all parties involved. 
  • Diversity — It is a human issue.  We interact with people from many different and diverse backgrounds—different races, colors, national origins, religions, ethnicities, disabilities, genders, ages, cultures, political beliefs, orientations, upbringings, and economic status.  This module was designed to create better awareness and enable you to create a productive and positive organizational culture that respects differences and realizes the benefits of each member of your organization.

SmartTrain.com™ web-based training for Human Resource Managers and Senior Managers

Workplace Investigation Basics — Training for human resource professionals on workplace investigations. This training is a valuable, interactive experience for three groups: (1) those who already conduct harassment and discrimination investigations, (2) those who are looking to be trained to investigate, and (3) those who hire or manage those who conduct such investigations.

Hotlines:

Employee Protection Line — helps decrease your exposure to employment-related claims by solidifying legal defenses and providing your employees a valuable workplace benefit.

Student Protection Line — helps schools defend against harassment, discrimination, bullying, substance abuse, acts of hate, gang activity—the kinds of wrongdoing that threaten, frighten, intimidate and isolate individual students—wrongdoing that can lead to school violence.

  • Smarter Adults—Safer Children™ (SASC)
  • SASC is an adult awareness program created to empower organizations to educate their employees, volunteers, parents, and other caring adults on protecting children from accidents, negligence, and abuse.
  • Bullying Prevention — provides schools, daycare providers, religious education programs, other youth-based organizations, and parents with information, resources, and training to help prevent bullying and other violent behaviors.  The program address the following key issues:
  • Warning signs that someone is a bully. . .

    • Focuses on the four primary elements of bullying and a discussion of common myths and related facts about bullies and their victims, thereby generating awareness about the problems and risks associated with the various forms of bullying and the warning signs displayed by someone who is a bully or victim.

  • Warning signs that someone is a target. . .

    • Illustrates the role of communication in recognizing bullying in a youth-based environment, creating appropriate involvement and interaction, and using communication as a tool in creating a culture in which bullying is not tolerated.

  • Appropriate responses by caring adults. . .

    • Answers the question “What Can I Do to Help Prevent Bullying?”

  • Computer Use and Abuse (available in early 2007)

For more information, contact AGOS directly at 800-205-5262 and identify yourself as a Philadelphia Insurance Companies insured.

Contact Information

HOME OFFICE CONTACTS

Mark Konchan, ARM CSP
Vice President

Home Office – Bala Cynwyd, PA
Phone: (800) 873-4552 ext. 2967
E-Mail: mkonchan@phlyins.com

Bill Mesure, Sr. Loss Control Consultant
(Mid-Atlantic Region
)
Home Office – Bala Cynwyd, PA
Phone: (800) 873-4552 ext. 5876
E-Mail: bmesure@phlyins.com

REGIONAL OFFICE CONTACTS

Leslie Dugan, Assistant Vice President
(Sunbelt, Western, Northwest,
Rocky Mountain Regions)

Mission Viejo, CA
Phone: (800) 994-4121 ext. 236
E-Mail: ldugan@phlyins.com

Thomas Merritt, Loss Control Consultant
(Sunbelt, Western, Northwest Regions)

Mission Viejo, CA
Phone: (800) 994-4121 ext. 223
E-Mail: tmerritt@phlyins.com

Kenneth R Zimmerman, CSP
Regional Loss Control Manager

(Rocky Mountain)
Littleton, CO 80127
Phone: (866) 608.5898 ext. 5351
E-Mail: kzimmerman@phlyins.com

Brett Hines, Regional Loss Control Manager
(Central, Southwest Regions)

Independence, MO
Phone: (877) 439-7459 ext. 3267
E-Mail: bhines@phlyins.com

Ron Quattrochi, Regional Loss Control Manager
(Northeast Region)

Stoughton, MA
Phone: (888) 292-3881 ext. 268
E-Mail: rquattrochi@phlyins.com

Scott Holt, Sr. Loss Control Consultant
(Metro Region)

Lawrenceville, NJ
Phone: (866) 586-6122 ext. 264
E-Mail: sholt@phlyins.com

George Kalule, Loss Control Consultant
(North Central Region)

Naperville, IL
Phone: (800) 547-9967 ext. 2256
E-Mail: gkalule@phlyins.com
 
Philip Azar, Sr. Loss Control Consultant
(Southeast, Florida Regions)

Kennesaw, GA
Phone:(770) 799-3067
E-Mail: pazar@phlyins.com
 
Rachael Marchini, Sr. Loss Control Consultant
(Ohio Valley Region)
Beachwood, OH
Phone: (866) 295-3042
E-Mail: rmarchini@phlyins.com

IMPORTANT NOTICE - The information and suggestions presented by Philadelphia Indemnity Insurance Company in this E-Brochure is for your consideration in your loss prevention efforts. They are not intended to be complete or definitive in identifying all hazards associated with your business, preventing workplace accidents, or complying with any safety related, or other, laws or regulations. You are encouraged to alter them to fit the specific hazards of your business and to have your legal counsel review all of your plans and company policies.

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