Philadelphia Insurance Companies (PHLY) has created a partnership with SteadyCare to provide a “value-add” proposition for its human service customers.

SteadyCare is a monthly subscription call-in service specifically developed for agencies that face the daily challenge of monitoring their awake overnight staff. By taking advantage of SteadyCare’s system, PHLY policyholders will be able to take the guesswork out of managing their staff.

Human service agencies with 24-hour facilities know that disasters can happen when staff members are not alert and properly supervising clients. Because inadequate supervision is an inherent exposure for many of these facilities, PHLY has teamed up with SteadyCare to help policyholders reduce or eliminate the numerous claims associated with this risk.

A Direct Link to Your Overnight Staff
Existing methods for monitoring overnight staff, such as 2 AM spot checks or hourly voicemail call-ins, are inefficient and unreliable. To solve this problem, SteadyCare has created a third-party verification system that is 100% accurate. SteadyCare’s breakthrough call-in service lets customers know with certainty that staff members are on the job and ready to care for their clients.

How does SteadyCare work?
It is simple to set up and simple to use. Click below link to request a 30-day free trial:

30 Day Free Trial Offer

All a customer needs is a telephone and a computer.

Each overnight staff member is assigned a personal ID number and instructed to call in at regular intervals (on the hour, for instance). They leave their name and a short message if necessary. (This message bonus is a great and convenient way to keep in touch with your staff.)

If call-ins are missed, customers have the option to be alerted within fifteen minutes by a text-message to a cell phone, email account, or by a courtesy call to the house phone. This data is also compiled into an email that is sent to a designated supervisor every morning. Supervisory staff can quickly scan this email to see if their employees called in every hour. The report lists any home where staff members have missed calls, as well as an Excel Spreadsheet Report providing details of who made the calls and when all the calls were made. And at any time, customers can log on to their customized Web account for real-time reports.

Reports are easy to read and let management know immediately if staff members are awake and where they are supposed to be. Additionally, reports provide a time and location stamp for every call giving management assurance that calls are being made on time and from that exact location.

Why use SteadyCare?
Client safety is too important to leave anything to chance.

With SteadyCare, customers will have the confidence that the overnight staff is awake and alert taking care of clients. Agencies using SteadyCare report a reduction in the number of overnight incidents.

To this, add SteadyCare’s affordability. By partnering with PHLY, the basic package costs as little as $1.75 per facility per night with your 20% discount.

Testimonial:

“I believe that the use of the SteadyCare product has significantly reduced the risk associated with operating community-based residential services for individuals with disabilities.”
-Mr. Robert S. Stearns
Bridgewell, chief executive officer, Lynnfield, MA

Read entire testimonial from Mr. Stearns

The SteadyCare product is perfect for the human services consumer and is guaranteed to improve their direct link to their overnight staff.

Find out more:
To find out more about the PHLY and SteadyCare partnership, click here to obtain your free 30-day trial:

For more information go to www.LossControl.com or please contact SteadyCare online at:

SteadyCare - Contact Us

or contact:

Phil Clifford, President of SteadyCare
P) 866.578.3239
F) 978.535.6664

Contact Information

HOME OFFICE CONTACTS

Mark A. Konchan, ARM CSP
Assistant Vice President & Director
Home Office – Bala Cynwyd, PA
Phone: 800-873-4552 ext. 2967
E-Mail: mkonchan@phlyins.com

Bill Mesure, Sr. Loss Control Consultant
(Mid-Atlantic & Southeast Regions)
Home Office – Bala Cynwyd, PA
Phone: 800-873-4552 ext. 5876
E-Mail: bmesure@phlyins.com

REGIONAL OFFICE CONTACTS

Brett Hines, Regional Loss Control Manager
(Central, Southwest Regions)
Independence, MO
Phone: 877-439-7459 Ext. 3267
E-Mail: bhines@phlyins.com

Leslie Dugan, Regional Loss Control Manager
(Sunbelt, Western, Northwest Regions)
Mission Viejo, CA
Phone: (800) 994-4121 ext. 236
E-Mail: ldugan@phlyins.com

Thomas Merritt, Loss Control Consultant
(Sunbelt, Western, Northwest Regions)
Mission Viejo, CA
Phone: (800) 994-4121 ext. 223
E-Mail: tmerritt@phlyins.com

Kenneth R Zimmerman, CSP
Regional Loss Control Manager
(Rocky Mountain, North Central, Ohio Valley & Florida Regions)
Littleton, CO 80127
Phone: 866.608.5898 x5351
E-Mail: kzimmerman@phlyins.com

Ron Quattrochi, Regional Loss Control Manager
(Northeast Region)
Stoughton, MA
Phone: 888-292-3881 ext. 268
E-Mail: rquattrochi@phlyins.com

Scott Holt, Sr. Loss Control Consultant
(Metro Region)
Lawrenceville, NJ
Phone: 866-586-6122 ext. 264
E-Mail: sholt@phlyins.com

George Kalule, Loss Control Consultant
(North Central Region)
Naperville, IL
Phone: 800-547-9967 ext. 2256
E-Mail: gkalule@phlyins.com

IMPORTANT NOTICE - The information and suggestions presented by Philadelphia Indemnity Insurance Company in this E-Brochure is for your consideration in your loss prevention efforts. They are not intended to be complete or definitive in identifying all hazards associated with your business, preventing workplace accidents, or complying with any safety related, or other, laws or regulations. You are encouraged to alter them to fit the specific hazards of your business and to have your legal counsel review all of your plans and company policies.